Please read this Privacy Policy carefully before clicking the “Agree” button accompanying the use of this website.
By clicking the “Agree” button, you are entering into and agreeing to be bound by the terms of this Policy.
We, at Growsari, value your right to privacy and we are committed to inform you of what data we collect and how we process and protect your information.
We collect data which includes, but not limited to, phone number, and installed application information and transmit the data to a third party to enable fraud-detection services to prevent fraudulent transactions
By creating and using your account, you accept the Tranko Terms and Conditions, and Privacy Policy.
This is a legal agreement between you (“You”) and GROWSARI, INC. and/or GROWSARI ENTERPRISE, INC. (hereinafter referred for purposes of this terms and conditionsas “Tranko” or “The Company”), stating the terms that govern Your use of the website.
Introduction
At Growsari Enterprise Inc. (Tranko). , your privacy is important to us. As a commitment to protect your privacy, we have developed this Privacy Policy in accordance with the Data Privacy Act of 2012 (DPA), its Implementing Rules and regulations (IRR), other issuances of National Privacy Commission (NPC) and other relevant laws of the Philippines. This Privacy Policy tells you what personal information is collected, how it is used, shared, and retained, and what you can do to exercise your rights provided under the DPA.
Personal data refers to all types of personal information, sensitive personal information and privileged information. Personal information refers to “any information, whether recorded in a material from or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual”.
Why do we collect your personal data?
We collect your personal data to enable us to achieve our policies and vision of providing the most effective bespoke logistics services to clients. We also collect your personal data to enable us to comply with regulatory requirements being observed by Tranko as an employer, controller, processor, and third party.
In general, we are using your data for any of the following purposes:
- For you to have a better online experience;
- For you to partner on a solution with us and for us to identify and contact you, and verify and confirm the service you requested;
- To provide customer service, monitor our quality and security, and provide services timely and efficiently;
- To ensure security of your data through anti-fraud services and other security measures which may be provided by Tranko or third party providers;
- To notify and update you (through email, call, or text) about our complimentary, commercial and promotional advertisements, exclusive invites, discounts, surveys, and other direct marketing that we deemed relevant and beneficial to you based on your preference and interest initially provided to us or made aware of, with which you can opt-out anytime should you prefer not to receive these notifications;
- To respond to specific complaints, inquiries, requests or to provide requested information;
- To generate statistical insights;
- To conduct research and analysis (through surveys or polls) in order to improve customer experience/satisfaction;
- To improve the content of our Web sites
- To comply with Tranko obligations under law and as required by government organizations and/or agencies such as, but not limited to, the following: NPC, BIR, HDMF or Pag-IBIG, PhilHealth, SSS and so on;
- To comply with legal and regulatory requirements or obligations; and,
- To perform such other processing or disclosure that may be required under law or regulations.
- To share your personal data with third-party content providers or other third-party services in order for Trankoto provide its services and/or deems necessary for the proper execution of processes related to the declared purpose in this Privacy Policy
What type of personal data we collect?
For Web site visitors, Tranko collects the following information:
- When submitting “contact us” tickets:
- Full name
- Company
- Phone Number
- Inquiry
- Your IP address,
- The pages and internal links accessed on our site,
- The date and time you visited the site,
- Geolocation
- Your operating system, and
- Web browser type.
Who we share your personal data with?
As a general rule, we do not share your data to third parties except in circumstances as noted below.
By giving your consent, you authorize Tranko to disclose your personal data to its subsidiaries and partners, to accredited/affiliated third parties or independent non-affiliated third parties, whether local or foreign in any of the following circumstances:
- As necessary for the proper execution of processes related to the declared purposes in this Privacy Policy.
- As required by law, such as to comply with a subpoena or similar legal process.
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
- With our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them and have agreed to adhere to the rules set forth in this privacy agreement.
- If the Company is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
This means we might provide your personal data to the following:
- Our affiliates, subsidiaries, partner companies, organizations, or agencies including their sub-contractors or prospective business partners that act as our service providers and contractors;
- Law enforcement and government agencies;
- All other third parties we deem necessary with which we share this personal data are required to use your personal data in a manner that is consistent with this Privacy policy.
However, these companies may only use such personal data for the purposes disclosed in this Privacy Policy and may not use it for any other purpose.
Aggregated, anonymized data is periodically transmitted to external services to help us improve the website and our service. We will share your information with third parties only in the ways that are described in this policy statement.
In instances where disclosure of your Personal Data is necessary to achieve the purposes set out in this notice, Tranko will ensure that your personal data will be secured and protected under the terms of a Data Sharing Agreement. We will make sure that the third parties we deal with have sufficient and reasonable organizational, physical and technical security measures to protect your Personal Data.
What is our Privacy Policy regarding children?
Tranko is very sensitive to privacy issues and we are especially careful in any communications with children. We would never collect personal data from children directly, without the parent’s consent. We do not use the Application to knowingly solicit data from or market to children under the age of 15. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at contact@tranko.ph. We will delete such information from our files within reasonable time.
Meanwhile, we urge parents to regularly monitor and supervise their children’s online activities.
How we protect your personal data?
We, Tranko, know the importance of securing your Personal Data, in paper and electronic format. We take reasonable steps to protect it from misuse, interference, loss, unauthorized access, modification, and unauthorized disclosure. In doing so, we have established and enforced an organizational, physical and technical security measures. We put in effect safeguards such as the following:
- We store and protect your personal data using a secured server behind a firewall, deploying encryption on computing devices and physical security controls.
- We restrict access to your personal data only to qualified and authorized personnel who hold your personal data with strict confidentiality. Only these authorized personnel can download your personal data from the website.
- Any personal data that you provide on the website is initially processed and stored by Trankousing a secured connection.
Please be aware that, although we endeavor to providing you with reasonable security for information we process and maintain, no security system can prevent all potential security breaches. It is equally important that you exercise caution to protect yourself from possible abuse. Be sure to use strong password, not easily decipherable, to guard yourself against unauthorized access to your account. Always remember to sign-off after using shared devices.
Where and how long do we keep your personal data?
We will retain and keep the information we gathered from you in a cloud we subscribed from Amazon Web Services for such periods as may be required by applicable law or as may be needed to enable us to fully and efficiently achieve the purposes set out in this policy. Your Personal Data will be destroyed when retention is no longer required, or when you request your personal data to be deleted in the system. The information shall be destroyed in irretrievable and unusable form in adherence with Tranko’s physical and technical security measures.
What if there are changes in our Privacy Policy?
This privacy policy may be updated from time to time when there are upgrades to the website and our systems. Any changes in this Privacy Policy will not be retroactively applied. We will not alter how we handle previously obtained personal data without getting your consent, unless required by law.
How you can access correct and update the personal data we have about you?
Tranko respects your guaranteed privacy and security rights under the Data Privacy Act of 2012. Among others, you, as a data subject, have the right to request for access or correction of your Personal Data. You also have the right to ask for a copy of any Personal Data we hold about you. Should you want to exercise any of the rights enumerated under the Data Privacy Act, please do not hesitate to contact us. We will process your request subject to any contractual or legal impediments.
We care about what you think, and we are eager to help you with your data privacy concerns. You may reach us through our Linkedin Page and “Contact Us” menu in this Web site, or through an email to contact@tranko.ph.